Thinking about pausing, cancelling, or updating your Stitch membership? This article explains how to manage your subscription - including updating your payment details and cancelling - and what happens to your account afterward.
Update your payment details
To update the credit card linked to your Stitch membership:
Go to the Membership & Billing page in your account settings.
Select the option to update your payment details.
Enter your new card information and save.
Note: Changes to your payment details take effect immediately and will apply to your next billing cycle.
Cancel your subscription
Cancelling your Stitch subscription stops the automatic renewal at the end of your current billing period. You will not be charged again after cancelling.
To cancel your Stitch subscription:
Go to the Membership & Billing page in your account settings.
Click the Cancel Subscription link.
Follow the on-screen prompts to confirm your cancellation.
Once confirmed, you will see the message: "Your Stitch subscription has been cancelled."
Note: This message appears even while your membership is still active - it is confirming the cancellation of the renewal, not the end of your current access.
What happens after you cancel
Your Stitch membership stays active until the end of your current billing period. During that time, you keep full access to everything included in your membership. When your billing period ends:
Your account moves to a Limited membership. A Limited membership is free and lets you browse Stitch, but with reduced access to features such as direct messaging and event attendance.
Your Stitch account and profile are not deleted. Your connections and history remain.
Important: If you want to reinstate your subscription before your billing period ends, contact the Stitch support team as soon as possible.