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Pioneer FAQ

Frequently Asked Questions from Pioneers about the Pioneer Program, plus Life, the Universe, and Everything Stitch

Maddy King avatar
Written by Maddy King
Updated this week

This article is part of the Pioneer Resource Center, which provides information, guidance, and resources for Pioneers and Community Champions to help them activate and grow their local Stitch community. You can find an overview of the Pioneer Program here.

There is a lot of information in the Pioneer and Mentorship programs, and sometimes you just want a simple answer to a straightforward question.

Here's a collection of questions we get asked a lot.

If there are any more you think we should add, please email them to volunteers@stitch.net, or send Maddy a message on Stitch.

Where have my bonus points gone?

Pioneers get an initial "boost" of bonus points for your events when you start to activate new regions. This is just for the initial hard phase, and these bonus points are removed after a while as other people will start helping with events and you won't be on your own any more. You go back to receiving the regular amount of reward points for your events and activities.
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Why are people telling me to stop messaging them about my new events?

When a new event is created in your area, Stitch automatically sends a message from you to the people in your area inviting them to attend. You may not have seen this as you're the first person in your area!

If people tell you they don't want to receive these emails, they need to change their email notification settings, which are found in Stitch by clicking More in the top right corner, going to Profile and Settings and selecting Notifications.

They can change their settings to get no emails, or to only get daily or weekly summaries of new events.
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How do I manage attendee behaviors at in-person events?

Stitch is about bringing the community together. In every community, there are people who have different levels of social skills and social awareness compared to others. This can be difficult to navigate when you feel responsible for the group enjoyment of an activity.

Stitch has very clear guidelines on unacceptable behaviors and the behaviors we like to encourage at Stitch events. If the behavior falls into the unacceptable category, or if you're not sure, report the person to Stitch support immediately. Reporting doesn't necessarily get them in trouble, it just tells our support team to keep a closer eye on their interactions. If the Support Team notices any behavior that raises red flags, they can work with that member in an appropriate way to help them be a valuable member of the Stitch community.

If the behavior does not qualify as unacceptable, but is annoying, antisocial or awkward, you have a couple of options. You may want to leave the person to learn better social skills on their own. Or you might want to take the person aside for a friendly, open chat about the expectations you have for your event. Diverse communities always contain social challenges - try to approach this with kindness and inclusivity, and give the person the chance to learn how to be a valuable event attendee.

What do I do about people who treat Stitch like a dating site?

Stitch is about helping people find connection. It's not primarily a dating site, but people have found romantic connection through Stitch as it's a great way to meet people. As a result, some people will inevitably come to Stitch events primarily for this purpose.

Stitch has very clear guidelines on unacceptable behaviors and the behaviors we like to encourage at Stitch events. If the behavior falls in to the unacceptable category, or if you're not sure, report the person to Stitch support immediately. Reporting doesn't necessarily get them in trouble, it just tells our support team to keep a closer eye on their interactions. If the Support Team notice any behavior that raises red flags, they can work with that member in an appropriate way to help them be a valuable member of the Stitch community.

If the behavior does not qualify as unacceptable, but is annoying, antisocial or awkward, you have a couple of options. You may want to leave the person to learn better social skills on their own. Or you might want to take the person aside for a friendly, open chat about the expectations you have for your event. Diverse communities always contain social challenges - try to approach this with kindness and inclusivity, and give the person the chance to learn how to be a valuable event attendee.

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