The Stitch Welcoming program is a new initiative intended to help new members feel welcome when they first join.
Here is a video that helps explain the background behind the program and how it will work:
If you're not the sort of person who likes watching videos, the main points you need to know are:
We created the Welcoming Program as a response to the social anxiety that many new members face when they first join Stitch
Our research showed that a large percentage of members sign up, create a profile, get verified, and even pay for a Full membership, but then do nothing. Many of them don't join an event, send a message, or suggest an activity to members in their area, they just wait.
After interviewing many of these new members, we learned that social anxiety was preventing many of them from taking the first step to meet others in the community. Coming along to an event where you know nobody is hard!
The Welcoming Program ensures that new members will receive at least one message from an "official Stitch Welcomer" in their first week after joining Stitch, to help them overcome some of their social anxiety.
Only selected members will qualify for being an official Stitch Welcomer
If you qualify, you can choose to opt in to being part of the Welcoming Program by turning on a checkbox in your Stitch Settings
Let's explain a few of these ideas in a bit more detail.
How do I qualify to be an official Stitch Welcomer?
As outlined above, not every member can be an official Stitch Welcomer. To qualify, you need to:
Have been a member of Stitch for long enough to become familiar with the community yourself (typically more than 6 months), or have volunteered to help start the community in your area as part of the Pioneer Program
Have built up a large enough personal network of connections to other members for the Stitch system to be able to tell you have been rated by other members as being a great representative of Stitch's community values, based on your Member Rating.
Your Member Rating gets calculated by Stitch by aggregating the feedback it receives whenever a member provides feedback about their interaction with other members:
The Stitch system will determine that you qualify for the program if it receives a large amount of feedback from other members to indicate you are consistently:
Respectful
Kind
Friendly & Welcoming
Helpful, and
Supportive
in your interactions with other members. If Stitch detects that you qualify to be an official Welcomer under the program, you'll you’ll see the following section show up on your settings page:
If you see that section, then congratulations! It not only means you qualify for the program, it means you have been recognized by other Stitch members for being a wonderful human being!
How do I join the program?
To join the program, select the Welcomer Settings link to open your Welcomer Settings page:
Then turn on your Welcome message by clicking the Welcome message checkbox:
Stitch provides a default message that will be sent to new members. You are free to keep this message as it is, or else edit it to add a little personal touch.
If you choose to edit the message, just remember that your message should explain why you are reaching out, and the focus of the message should be on making the new member feel welcome.
If you use the Welcome message for personal gain, rather than making the new member feel welcome and improving the wellbeing of the community, you will be removed from the program and may have your Stitch account suspended.
Additional settings
In the Advanced settings section you will see several other settings that let you control how many messages you send, whether your Welcome messages get sent to members outside your area, or to unverified members.
We recommend you leave these settings turned on until you have had a chance to see how the program works.
Who do my messages get sent to?
Stitch's Welcomer algorithm will send a Welcome message on your behalf to a limited number of new members each day. The system will try to balance several different factors, such as:
Prioritizing messages to members who may live in your area or nearby
Limiting the number of messages sent by any single Welcomer
Matching you to members with similar interests
Over time we will add additional settings to give you extra control over the quantity and frequency of the messages you send.
All of the above is, of course, depending on how many members agree to join the program, so we hope you decide to be part of this initiative as a way to help other members.
As always, please give us your feedback!