Identity verification is one of the most important aspects of Stitch. Ensuring that our membership consists only of real, verified individuals is one of the things that sets Stitch apart from pretty much any other community. That means getting verified is one of the most important things our members need to do before they start using Stitch.
We wish that we lived in a world where verification like this wasn’t needed, but unfortunately, scammers and spammers are all too real. We believe that anything we can do to keep our community safe and secure is worth it.
Read on to discover the different ways to get verified, or watch this short video.
Stitch provides two free, simple ways to get verified:
Using a photo of yourself holding up a unique code Stitch provides
Getting verified by a Community Champion
Getting Verified using a Photo
The simplest way to get verified is by using a photo of yourself holding up your unique member code, provided to you by Stitch.
This can be done through the Verification page by:
Selecting MORE in the top menu
Selecting Profile & Settings
Selecting Verification
You'll see a page that looks like this:
Here is an example of the sort of photo you need to take:
Photo verification doesn't require you to submit any personal details so is completely safe. You just need to make sure your photo includes the unique code Stitch provides to you. You can find your unique code here.
If you have a webcam, iPhone, or Android phone, taking a photo like this takes 30 seconds. You can upload it via the Stitch web site or send it to Stitch via email.
Stitch will match your image to the photos shown in your photo, and do some extra analysis to check you are a real person in order to verify your account.
To use Photo Verification, perform the following steps:
Click the Photo verification button on the verification page
Stitch will give you some instructions about how to take your picture, along with your unique verification code, with a screen that looks similar to this:
Write your code on a piece of paper, and then choose Next.
Stitch will then prompt you to say how you would like to submit your photo, with a screen that looks like this:
Select Take your photo to take your verification picture using your webcam or the camera on your phone
Select Upload a picture to upload your verification picture from your computer to Stitch
Select Send via email to send your verification picture to Stitch. This option is useful if you are sending the photo from a different device than the one you use for Stitch. Make sure you send the photo from the email address associated with your Stitch account. You can send your verification photo to verifications@stitch.net
If you encounter difficulties with these methods, you can contact the Stitch Support team directly who can process your verification without requiring a website upload.
Once you submit your photo for verification, the Stitch review team will usually have you verified within 24 hours. After your verification photo has been reviewed and approved, your profile will be marked as verified, granting you full access to the Stitch community.
Getting verified using Photo Verification is free within the first couple of weeks.
Troubleshooting the Verification Process
If you encounter any issues during verification:
Make sure your photo clearly shows your face and the verification code, and your face is not obscured.
If your photo is rejected, try taking another with better lighting and clarity.
If you haven't received confirmation after 24 hours, contact the Stitch Support team to check your verification status.
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Getting Verified by a Community Champion
A Stitch Community Champion is a trusted member who has contributed to the Stitch community by hosting at least three events. You will recognize Champions on Stitch by the purple "Community Champion" badge on their profile, which looks like this:
How can you get verified by a Community Champion?
If you personally know a Community Champion from outside of Stitch (i.e., they are your neighbor) they have the ability to verify you.
If a Community Champion sends you an invite through Stitch, personally inviting you to one of their in-person events, they can verify you at this event.
If you sign up to Stitch using a Community Champion's member code (that you saw on a flyer or social media post), this Community Champion can verify you.
A Community Champion can verify you through your email address or Stitch member code. Getting verified by a Community Champion is free.
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On a final note, we understand that some members need a little bit of extra help to get verified. We don't want anyone to miss out on being part of the Stitch Community just because they found the verification process difficult. If you're having trouble with the verification process, the Stitch Support team can assist you directly and may even be able to verify you through alternative methods. Please just contact us and we would be happy to help!