Below are some of the most frequently asked questions about membership Points, Status levels and Rewards.

If you don't see answers to your questions here, check out the rest of our help articles on the Stitch Help Center, or send us a message.
​

How long do I keep my points?

You get to keep your Reward Points as long as you retain a membership subscription to Stitch, whether that is a Basic or Standard Membership.

What happens if I cancel my subscription?

If you cancel your subscription, your points will be lost. 

If you choose to rejoin within 30 days, however, your points will be reinstated. 

This also applies if your Stitch account is canceled due to credit card issues. For example, if your credit card expires and you forget to update your credit card information on Stitch - resulting in your account being suspended - you can still recover your points by updating your payment information within 30 days. After that point, your points will be permanently lost.

Can I earn points by contributing to the forums?

At this point no, you don't earn points by participating in the Discussion forums. 

That's something we would like to add eventually, but there are a number of safeguards we would need to put in place to prevent the system from being abused, so it will come at a later point.

Will the Rewards Program "cheapen" the spirit of altruism on Stitch?

This is certainly one of the concerns we had about putting any recognition system in place, and has been a factor in how we've designed the points system.

We don't believe that most members will do things simply to earn points, so this won't replace the spirit that our members already show by helping contribute to the community.

What the program does, however, is provide recognition for those members who do the most for the community, as well as raising awareness of the most important ways that existing members can help make the community better.