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How can I complete the Stitch photo verification process and address common issues?

Sabel avatar
Written by Sabel
Updated over 2 weeks ago

How to Complete the Stitch Photo Verification Process and Address Common Issues

Photo verification is an essential step on Stitch that helps create a safe and trustworthy environment for all members. If you're encountering challenges completing the verification process, this guide will walk you through each stage, address common issues, and provide assurances regarding your privacy.

Why Does Stitch Require Photo Verification?

Photo verification helps reduce scams and enhances security on Stitch to keep our members safe. By requiring a verification photo and profile picture, Stitch ensures that all users are authentic and fosters a safer online space. While privacy is a common concern, Stitch uses your verification photo solely to complete the process—it is not visible to other members.

Step-by-Step Instructions for Photo Verification

Follow these steps to complete photo verification on Stitch:

  1. Write Your Verification Code: Take the unique code provided to you by Stitch and write it on a piece of paper. Handwriting the code is mandatory; digitally added codes are not accepted.

  2. Take a Clear Photo: Hold your verification code so that it is visible in the photo, along with your face. Both your face and the code must appear clearly in the same image. Make sure you are physically holding the code.

  3. Submit the Photo: Depending on your instructions, you may either upload the photo to the verification system or send it through the designated verification channel provided by Stitch.

  4. Wait for Approval: After submission, your verification photo will be reviewed. Once approved, your profile photo will be posted.

Troubleshooting Common Issues

If you're facing issues with photo verification, consider the following tips:

  • Ensure the verification code is handwritten. Any attempt to submit a digitally added code will be rejected.

  • Make sure both your face and the code are clearly visible in the photo. Blurry images or partially visible codes may lead to rejection.

  • Re-upload or resend the photo if your initial submission failed, ensuring all criteria are met.

Privacy Considerations

Stitch prioritizes your privacy and security. The photo you submit for verification is used exclusively for internal verification purposes and is not seen by other users on the platform. This process helps balance user comfort with the goal of maintaining a secure community. By following these instructions and tips, you can complete your photo verification on Stitch without difficulty, ensuring both your safety and the safety of other members, while also addressing your privacy concerns.

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