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SilverSneakers Connect: FAQ
SilverSneakers Connect: FAQ

Frequently asked questions about the Stitch & SilverSneakers Connect program

Andrew Dowling avatar
Written by Andrew Dowling
Updated over a week ago

SilverSneakers is the leading community fitness program for older adults in the US. As part of SilverSneakers’ mission to improve the health and wellbeing of older adults, SilverSneakers is partnering with Stitch to provide complimentary Stitch memberships to eligible members of participating health plans.

Stitch will be available to eligible SilverSneakers members in a number of participating health plans from January 2022 onwards.

Please be aware that as this is a new program, only a small number of plans will be participating in the SilverSneakers Connect program at launch, but we expect more health plans to participate as the program grows.

Frequently Asked Questions

How do I know if I am eligible for a complimentary Stitch membership?

Log in to your SilverSneakers account ( to find out whether you are eligible for a complimentary Stitch membership. If you qualify, you will see Stitch listed as one of your benefits.

If your current health plan does not offer you a complimentary Stitch membership, please be patient! As the Stitch & SilverSneakers Connect program grows, we anticipate that an increasing number of health plans will decide to make Stitch memberships available to their members. To help them along and raise awareness, we encourage you to contact your health plan and ask them to consider Stitch as a partner.

What do I get as a SilverSneakers Connect member?

As an eligible SilverSneakers Connect member, you will receive a complimentary Standard membership, valued at $40 per month. This allows you to host and attend an unlimited number of events, create your own interest groups, contribute to the online discussion forums, and fully participate in the Stitch Community as a Full member. You can learn more about the Standard membership here.

SilverSneakers Connect members also receive complimentary verification of their accounts. Verification is one of the most important aspects of Stitch and ensures that our membership consists only of real, verified individuals, and helps keep scammers and fraudsters out of the community.

I am already a Full Stitch member. What happens to my membership if I now become eligible for SilverSneakers Connect?

If you are an existing Full member of Stitch and are now eligible for SilverSneakers Connect, congratulations! Not only will your future membership renewals now be covered by your health plan, you may also be eligible for a partial refund of the membership fees you have already paid.

To find out more, you will need to convert your account to a SilverSneakers Connect account. Log in to your SilverSneakers account at and click the Join Stitch link at the top of the page. The system will lead you through the steps required to convert your account to a SilverSneakers membership, and prompt you to contact Stitch Support if you have questions.

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